We respect your privacy and take the protection of personal information very seriously. It is important to note that when you engage with us, you acknowledge that we require your personal information, as defined in PoPIA and other related regulations and need to process such personal information to provide products or services to you for purposes including to confirm, update and enhance our records, to confirm your identity and additional purposes as detailed below. This privacy policy describes how we handle the personal information we collect about you and/or receive from you. By using our platforms you agree to our collection and use of your information as set out in this privacy policy.

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What personal information do we collect?

We collect personal information that is necessary for us to provide you with our services. We only collect and use the minimum personal information we need in order to provide you with our services.

We may collect and process the following personal information: your name; email and/or physical address; fixed or mobile phone number; location information and in some circumstances (provided you have explicitly consented to us collecting and processing this personal information) your nationality; gender; age; race, educational history; language; education or employment history.

We collect and receive information about you in the following ways: the information you give us through direct interactions with you and when you complete forms and post comments on our social media platforms. We may store your information electronically and/or on hard copy.

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Information we may automatically collect and receive when using our platforms

We may automatically collect information about your browsing actions and patterns. We do this through the use of cookies. We may gather data on your website usage to enhance your experience with us. This could involve tracking when you click on links from our website(s) or visit sites displaying our ads. Such information is obtained through cookies.  Through cookies and similar technologies, we aim to: gain insights into your browsing behaviour, track visit frequencies, analyse and monitor website traffic patterns, Assess the popularity of specific content, Personalize advertising and content based on your interests, enhance our website and your online journey.
This information helps us tailor our services to meet your needs effectively.

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Personal information and third parties 

We do not sell your personal information to third parties for their marketing or any other purposes. We may provide or make your personal information available to: Companies that provide services to us or on our behalf, or enable us to provide services to you (these may be companies based in Germany, as we working in this market), other parties where we are required to provide your personal information to comply with the law or protect our platforms. We will get your permission before we share your information with any third party.

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Your rights

You have the right to ask us not to contact you for marketing purposes. You also have the right to request access to the information we have collected about you, request that we correct or update any incorrect or incomplete information, or request a deletion of your personal information.

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Users based outside South Africa

AGinstitute is based in South Africa and, regardless of where you use or access our platforms or services, your information may be transferred to and maintained on servers located in South Africa or elsewhere in the world.

Any of the information that we collect about you or receive from you is stored in line with South African privacy laws, regulations and standards, which may not be equivalent to the laws in your country of residence.

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To contact us, please email office@aginstitute.co.za 

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